ClientFirst: 1800 517 124

ADVISORY SOLUTIONS TEAM

MLC Expand is the super and retirement platform that works for your business. Our goal is to deliver the most thorough and attentive support to advisers, their teams and their clients. We have a highly-rated team of experts on the ground and available when you need them, who are equipped to help whether that’s through platform support, relationship management or technical services.

Our Advisory Solutions Team includes specialists across business development, relationship training and technical services. With this breadth of expertise, we can meet your needs, no matter how complex.

Cable Rickard

General Manager - Sales and Adviser Success

Simone Mildren

National Manager - Relationship Training

Vanessa Kent

National Manager Strategic Accounts

Sharnie Mak

Strategic Account Manager

Mitch Tourneur

Strategic Account Manager

Mel Alpar

State Manager (QLD)

Jeannine Brown

Business Development Manager

Mick Kidd

Business Development Manager

Thomas Kelly

Business Development Manager

Andrew Ward

Business Development Manager

Suni Gokul

Relationship Training Manager

Andrew Rockliff

State Manager NSW/ACT

Glenn Bennett

Business Development Manager

Tanya Mazur (on extended leave)

Business Development Manager

Tristan Hochwallner

Business Development Manager

Sean Forrest

Business Development Manager

Andrew Nguyen

Business Development Manager

Tomas Elsner

Relationship Training Manager

Rebecca Freeman

Relationship Training Manager

Anthony Pannunzio

State Manager VIC/TAS

Renae Tilley

Business Development Manager

Julian Moo

Business Development Manager

Stephen Rysdale

Business Development Manager

Sheldon Heldt

Business Development Manager

Michael Wawrzon

Relationship Training Manager

Shoroni Howie

Relationship Training Manager

Anastasia Polihros

Relationship Training Manager

Aaron Cattai

State Manager WA/SA/NT

Cormac McKenna

Business Development Manager WA

Tony Santoro

Business Development Manager WA

Robert Martin

Business Development Manager WA

Susie Smith

Business Development Manager (SA and NT)

Jason Lien

Business Development Manager SA

Joanne Smith

Relationship Training Manager SA

Erica Malliotis

Retirement Specialist, SA, WA, NT, VIC and TAS

Andrew Long

Retirement Specialist, NSW, ACT and QLD

TECHNICAL SERVICES TEAM

With over 230 years of combined experience across tax, superannuation, SMSFs, aged care, social security and estate planning, our team is here to support you with practical, real-world technical guidance.

Need support on the spot?

Access exclusive phone and email support.
Weekdays 9am – 5:30pm (Sydney time).

Advice strategy insights, resources and newsflashes direct to your inbox

Make sure you don’t miss our market leading monthly newsletters, newsflashes and advice toolkits, including EOFY and Federal Budget.

Stay sharp with monthly CPD webinars

Highly rated, interactive sessions featuring expert presenters, live Q&A, and cover a range of topics from super and retirement to estate planning, social security and aged care.

Access our online resource library

Complete with adviser guides, strategy articles, calculators and client education material.

Insights on the go

Tune into ‘Talking Tech’ and subscribe now on your favourite audio streaming platform for the latest episodes. Available on Spotify, Apple Podcasts, Amazon Music and iHeart Radio.Search ‘Talking Tech with MLC TechConnect’.

Key rates and thresholds at your fingertips

Keep Facts and Figures on hand to access the numbers that matter. Contact your BDM to request digital or hardcopies.

MEET THE TECHCONNECT TEAM

Jenneke Mills

Head of Technical Services

Chris Chow

Senior Technical Services Manager

Jennifer Brookhouse

Senior Technical Services Manager

Julie Steed

Senior Technical Services Manager

Mark Gleeson

Senior Technical Services Manager

Janet Manzanero-Caruana

Senior Technical Services Manager

Scott Quinn

Senior Technical Services Manager

Scott Brown

Senior Technical Services Manager

Richard Edwards

Senior Technical Communications Manager

Service advisers want to talk about


HIGHLY RATED PRODUCTS AND RECOMMENDED PLATFORM

The Expand platform is rated: 5 Apples – a Highly Recommended by Chant West.

Expand has received the Adviser-Ready Fund certification from Chant West and the FAAA.

MLC Retirement Boost™ available on Expand is rated 4 Apples – Recommended by Chant West.

Expand Essential Super and Expand Extra Super are rated: 5-stars by The Heron Partnership.

Expand is rated: #1 for Relationship Management #1 for Technical Services NMG Australian Wealth Adviser Study 2025.

Expand Essential is ranked: #1 for Overall Platform Service Satisfaction #1 for Administrative Support #1 for Ease of Doing Business #1 for Value in the 2026 Wealth Insights Report.

Important information: The Zenith CW Pty Ltd ABN 20 639 121 403 AFSL 226872/AFS Rep No. Lifetime Product rating for MLC Retirement Boost (assigned May 2026) is limited to General Advice only and has been prepared without considering your objectives or financial situation, including target markets where applicable. The rating is not a recommendation to purchase, sell or hold any product and is subject to change at any time without notice. You should seek independent advice and consider the PDS or offer document before making any investment decisions. Ratings have been assigned based on third party data. Liability is not accepted, whether direct or indirect, from use of the rating. Past performance is not an indication of future performance. Refer to www.chantwest.com.au for full ratings information and our FSG.

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